Where do i get good advice about a poor chimney lining installer?

we have had a chimney lined for solid fuel use,it has been in two years but we still have lots of problems with it, job was never finished, contractor not interested in coming back or fixing the problems caused by his shoddy work, who do i go to for advice?Where do i get good advice about a poor chimney lining installer?
You could try trading standards but they only tend to be interested if there is a trend of complaints.





You're best bet is to outline the issues in a letter. Tell him that ';time is of the essence'; and you want the repairs completing within 28 days. If he does not reply tell him you will have to consider action via a small claims court.





I would phone him and let him know you were going to write the letter in the first place. Tell him the content, tell him you'll give him a week to turn up before you send it.





As it was a new liner it will have needed to be done to UK building regs. If you pay the misc planning fee( about 拢106 ) the council will come and inspect it for you and give you a list of things that don't meet the regs.. But that might not address basic shoddy work, just things that don't meet the regs.





I've installed plenty of new liners and its one days work, i'm staggered to think someone can create so many problems that they are taking this long to finish. Please don't think all builders are like this, they are notWhere do i get good advice about a poor chimney lining installer?
You need more details, first if the job wasn't finished why did you pay him? If you didn't pay him then that may be why he doesn't want to finish. You said shoddy work but you didn't give examples, was it not installed properly and was a permit pulled to do the job, was it signed off by the inspector if it was permitted? Many times home owners say they want to save money so they don't pull the necessary permits or they hire the cheapest guy to do the job in either case you get what you pay for. As a professional I see too many times where this was the case and by the time I get called the damage has been done and it ends up costing more in the long run to fix it right. So in the future always call on a licensed professional to do the work and avoid this sort of thing on your next project.
Proper vent sizing and construction can be found in the building mechanical code books used in your area. Check with your city or county office.


2 years is too long to try to get the original installer to correct.


Since you have no details of your problem I am guessing that it is not drafting properly. This can be caused by problems other than the chimney.


The appliance that it serves must have adequate make up air ( air to replace flue byproducts going out the flue) and any exhaust fans causing a negative pressure in the building need make up air.
Your local BBB (better business bureau), or your state dept of Consumer Affairs. Or, go after his builders license by making a complaint to the issuing agency. They have to answer all complaints.
Here in the USA we have BBB (Better Business Bureau), but you can also complain to the city building inspector. If you can prove your case, sue the contractor.
Trading Standards office.
Trading Standards, number in the phone book.